Advancing on the AI Maturity Curve to Drive Increased Business Value Through Robust Governance Framework

June 30, 2021 | 11:25am - 13:15pm AEST / 9:25am - 11:15am SGT | VIRTUAL

David Goad

Chief Architect – Automation & Innovation Hub University of Sydney

Virtual Program: 30 June 2021

12:10 PM Understand How Governance Models and Methods Can Help Your Business Mitigate AI Associated Risks and Use AI Better.

Using AI Wisely and the need for AI Governance in Business - There is no doubt in most people’s minds that Artificial Intelligence (AI) as a technology has the potential to generate huge benefits for society as a whole. We see it now in our everyday lives from smart speakers, to driverless cars to helping to create customized consumer service offerings based on our own preferences. But there are a lot of challenges in using AI, challenges that can create potential brand damage and/or regulatory fines for organisations that use AI incorrectly. It is incumbent on business managers to get involved in the AI deployments that their technology teams are leading to ensure that they are regulatorily compliant and more importantly ethical in their application. 


In this presentation, David Goad will unpack the risks associated with AI and the governance models and methods that organisations can use to make sure they are using AI wisely

12:40 PM Panel Discussion: Maturing & Scaling AI Technology To Improve Customer Experience, Churn Prediction, Data Driven Decisioning, and Grow On The Maturity Curve

In order to mature and scale your AI capabilities, businesses must understand their AI maturity and how their AI can be utilised to its fullest potential. However, there is seemingly much misunderstanding about how we can use AI and what goes into expanding your capabilities. This panel will share key insights into how businesses, like yours, can broaden their AI journey by understanding how technology can be used to support customers, employees and processes.

 

  • Learn how you can utilise AI technologies to build your business resilience, transform customer engagement, and improve operational efficiencies for your employees.
  • Understand how you can grow your AI on the Maturity Curve, and what strategies one can enable to do so efficiently and effectively
  • Understand real-world use cases of the most common applications of data & AI.
  • Best practices to developing a data strategy and foundation to enable to scale AI