Advancing on the AI Maturity Curve to Drive Increased Business Value Through Robust Governance Framework

June 30, 2021 | 11:25am - 13:15pm AEST / 9:25am - 11:15am SGT | VIRTUAL

Kate Brodie

Director of Digital AI & CCAI Program Optus

Virtual Program: 30 June 2021

12:40 PM Panel Discussion: Maturing & Scaling AI Technology To Improve Customer Experience, Churn Prediction, Data Driven Decisioning, and Grow On The Maturity Curve

In order to mature and scale your AI capabilities, businesses must understand their AI maturity and how their AI can be utilised to its fullest potential. However, there is seemingly much misunderstanding about how we can use AI and what goes into expanding your capabilities. This panel will share key insights into how businesses, like yours, can broaden their AI journey by understanding how technology can be used to support customers, employees and processes.

 

  • Learn how you can utilise AI technologies to build your business resilience, transform customer engagement, and improve operational efficiencies for your employees.
  • Understand how you can grow your AI on the Maturity Curve, and what strategies one can enable to do so efficiently and effectively
  • Understand real-world use cases of the most common applications of data & AI.
  • Best practices to developing a data strategy and foundation to enable to scale AI