Automation Value Framework

Automation Value Framework

What's the point of it all? Accurately Assessing the ROI of Intelligent Automation Projects - Andy Fanning, Chief Intelligent Automation Officer at Cigna, one of North America’s largest private healthcare providers, delves into the critical issue of measuring and expressing the ROI of IA projects.

Andy overviewed the innovative system he helped create at Cigna which truly simplifies the processes and draws upon data points which can help senior leadership track the success of projects that are being planned or implemented and convey tangible feedback to drive internal and external stakeholder buy-in.

This engaging presentation was used at his interactive keynote fireside chat at the Intelligent Automation Exchange USA 2022.


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