Most global enterprises have embarked on their digital transformation journey, but only a handful have found the right mantra to truly embrace automation in their operations. This report, which is based on research conducted by HfS Research with support of Hexaware, aims to drive a fact-based discussion on the impact and maturity of automation and AI for business operations.

With survey input from more than 400 senior executives for global enterprises, the report highlights early investments and strategies for intelligent automation, key challenges and successes, and lessons learned to help close the gap between leadership ambition and execution.Download your copy of the report and learn more about:

• Building a compelling business case for automation Setting realistic goals and expectations
• Choosing the right RPA platform to complement existing infrastructure
• Managing employee resistance and change