Artificial intelligence is a phrase now common in a range of public literature, marketing material and company statements, but what specifically does it mean and what is its relevance? This guide, the first in a series, denotes that artificial intelligence (AI) is a broad term used to define intelligence designed into machines which have, in turn, created a number of sub fields in computer science.

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• The evolution of artificial intelligence
• The virtual workforce Intelligent orchestration
• Governed learning

This guide offers helpful explanations to give you a deeper understanding of AI, digital labor and the virtual workforce—as well as the role of governance in AI implementation.