BUILDING THE BACKBONE OF TOMORROW: INNOVATIONS IN DATA CENTRES AND ENTERPRISE COMPUTE
November 18 - 19, 2025
| Melbourne, Australia
Why Operations & Process Improvement Professionals Should Attend
SSON’s Intelligent Automation Week conference, hosted in Chicago from June 19-21, 2023, is a place for operations and process improvement professionals from across all industries to share best practices and enhance their intelligent automation expertise, regardless of their organization’s automation maturity level. Design your agenda around what matters most to you.
As you know, intelligent automation offers significant benefits to organizations looking to optimize their processes, reduce costs, and improve their overall business performance. The three-day event a wide array of insightful speakers, thought-provoking sessions, and valuable networking experiences. By attending, you’ll learn from the experts and leave with process improvement tools and tactics that will set you up for success.
Individuals with the following job titles would find this page insightful: Operational Excellence, Operations Governance & Reporting, Technology Operations, Process Excellence, Business Service Operations, Continuous Improvement, and Operations Server Delivery, to name a few.
Sessions to Attend: Operations & Process Improvement
Process Improvement & IA Strategies to Minimize the Impact the Recession Can Cause Organizations
- Learn how process improvement and IA technologies can help organizations weather the Recession storm and stay competitive in today's marketplace
- Topics include synchronizing process improvement and IA strategies, taking an end-to-end approach to processes, building efficiencies and agility through transformational capabilities, and utilizing IA to improve collaboration and break down silos
Fireside Chat: IPA (Intelligent Process Automation) to Drive Cost Savings, Efficiencies & Accuracy Into Processes Across the Enterprise
- Discover how Intelligent Process Automation (IPA) can optimize business processes across industries and functional areas
- Learn about developing IPA roadmaps to identify automation opportunities and working with your CoE to govern IPA initiatives
Panel Discussion: Effectively Switching or Upgrading Legacy RPA Platforms to Optimize IA Strategies During & Beyond the Recession
- Learn how to switch or upgrade legacy RPA platforms, including determining if it's worth the time, money, and effort
- Discover how statistical dashboards can streamline the process and how to develop a "Digital Twin" of processes stuck in legacy RPA for governance, change management, and decision-making purposes
BPM (Business Process Management) To Optimize Workflow Automation & Boost Processes Excellence
- Discover how Business Process Management (BPM) can improve business results by focusing on entire processes rather than individual tasks
- Learn how BPM can address challenges associated with complex operations, large amounts of data, and increased demand to "do more with less" in less time
Additional Sessions
- Use Case: Voya Financial’s Methods To Build On A Foundation Of Continuous Improvement & Process Optimization
- Panel Discussion: Implications & Rewards Of Citizen Development Programs
Workshops & Masterclasses
- Workshop D: Citizen Development Risks, Oversight & Potential Rewards
- Masterclass B: Process Mining To Obtain Datadriven Analysis Of Processing Bottlenecks & Boost Process Excellence
Interactive Discussion Groups (IDGs) & Roundtables
- IDG #1: Create Smarter & Faster Process Handling
- Roundtable #1A: Optimizing Supply Chain Inventory Management & Distribution
Additional Resources
How Task Mining Can Drive Process Excellence
This report defines task mining as a process exploration technique that captures real-time user data on process interactions. Despite its effectiveness in providing process insights, only 28% of shared service organizations have invested in the technology. Many organizations may not realize the impact of task mining on process automation preparation and user productivity monitoring. Find out how task mining can aid in remote process operations by reading on.
Top 5 Advances in Intelligent Automation to Watch
This report discusses the top five advancements in intelligent automation that are expected to revolutionize the business world and accelerate the pace of change.
