Gopi Vikranth

Principal / Partner ZS

Gopi brings 17+ years of consulting and executive experience to his Principal role at ZS. Gopi leads projects focused on AI, Advanced Data Science, Big Data, Customer Analytics, Pricing, and Sales and Marketing Effectiveness. Gopi is a seasoned decision sciences and analytics executive with extensive expertise in Retail, Gaming & Hospitality, Pharma, P&C industries. At ZS, Gopi leads AI SaaS product, Agent and Platform development focused on AI acceleration and unlocking value to enterprise . Gopi has conceptualized, designed, and brought to market several AI products at ZS. Personalize.ai, a State-of-the-art cloud native AI SaaS product that leverages data from loyalty rewards programs, clickstream, transactions, and campaigns to create highly targeted 1:1 personalized customer journeys and products & offer recommendations. As well as Max.AI, a Low SaaS platform to develop and deploy production grade AI applications and Custom LLM based AI agents. Prior to ZS, Gopi was Vice president of Big Data and marketing analytics for Melco resorts and Entertainment and prior to that was VP, Marketing analytics at Caesars Entertainment. Gopi spent 10 years at Mu Sigma, big data analytics consulting firm, where he focused on customer analytics, segmentation and targeting, marketing mix, sales force optimization, dynamic pricing, marketing effectiveness, reinvestment optimization, scaling big data and Machine learning capabilities for multiple fortune five hundred firms. Gopi holds a Master of technology in Advanced communication systems and a Bachelor of technology in Electrical Engineering from IIT Bombay.