As Director of AI & Digital Strategy at Cox Communications, Samantha Mcconnell has been instrumental in translating the promise of Generative AI into real business impact. In this session, Samantha shares how Cox is bridging the gap from proof of concept to full-scale production while navigating the human, structural, and governance dimensions of AI. Samantha will unpack the structural, cultural, and operational levers that are enabling Cox to evolve from pilot projects to enterprise-wide GenAI adoption.

• Practical steps to evolve AI initiatives from pilot to production, avoiding common pitfalls.
• Exploring Cox’s frameworks for identifying, tracking, and communicating the measurable impact of Generative AI solutions.
• Integrating AI in ways that enhance, not replace, human capabilities - addressing adoption, trust, and collaboration.
• Building enterprise-wide structures that support AI innovation, including data, talent, and cross-functional alignment. 

As enterprises push beyond static AI models, agentic AI is emerging as a key driver of autonomous decision-making and adaptive workflows. These AI systems go beyond execution—they perceive, plan, and act dynamically within complex business environments. This panel will explore how enterprises can architect, deploy, and scale agentic AI to unlock new efficiencies and innovation.

• Architecting agentic AI: Frameworks, orchestration strategies, and multi-agent collaboration.
• Integrating LLM-powered agents with enterprise data systems and APIs.
• Designing guardrails for reliability, interpretability, and compliance.
• Optimizing feedback loops: Reinforcement learning, retrieval-augmented generation, and self-improvement mechanisms.
• Scaling agentic AI across the enterprise: Infrastructure, compute considerations, and cost-efficiency.