Dave Harrison

A series of concise, 15-minute presentations spotlighting some of the most promising real-world applications of agentic AI. While many organisations are still navigating cost and complexity, a select group are already demonstrating clear, measurable returns particularly across operational and back-office functions. These are not pilots or theory, but deployed solutions delivering tangible impact from efficiency gains and cost reduction to improved throughput and decision-making. Each talk highlights what's working now, and what separates scalable, high-ROI use cases from those that fall short.

As agentic AI becomes embedded across the enterprise, organisations face a more fundamental question: not what can be automated, but what should be. From replacing everyday interactions to redefining how teams collaborate, the shift toward highly agentic ways of working is starting to reshape culture, identity, and the employee experience. In some cases, efficiency gains come at the cost of connection, creativity, and trust. This panel explores where organisations are drawing the line and what it means to build a business that is not just AI-enabled, but intentionally human.