The Global State Of Agentic Commerce 2026 | Industry Report

The Global State of Agentic Commerce 2026 Industry Report gives you the clarity needed to navigate the shift to autonomous, agent‑driven commerce. 

• See why agentic commerce is no longer optional: Klarna’s AI assistant already handles 66% of service volume (the work of 700 agents), proving that agent‑led journeys are now economically material.
• Understand how buying behaviour is changing: Consumers are increasingly delegating decisions, with agent‑built baskets (like Instacart’s) already outperforming manual shopping in conversion and completion.
• Learn what’s driving competitive advantage: Platforms that provide agent‑friendly data, trusted agent networks, and delegated‑authorisation rails are pulling ahead as payments networks redesign for agent‑initiated transactions.
• Avoid the readiness gap: The report shows most enterprises lack the governance, data quality, and operating‑model foundations required to scale agents safely, despite rising pressure from customers and platforms.
• Prepare for the new power dynamics: Cases like Amazon vs. Perplexity signal a shift in platform control, access rights, and ecosystem rules-issues every retailer, marketplace, and payment provider must understand now.
  

Download your complimentary copy now and get ahead of the agent‑led commerce shift.