Akshita Gupta

Senior Manager Generative AI BT

AI and Data Science leader with a proven track record of success across industries including telecommunications, retail, marketing, insurance, and finance. With over 17 years of experience, specialized in delivering customer-centric AI solutions that drive measurable impact. Recognized for strong leadership in strategy building, communication, influence, and team development, successfully delivered 40+ end-to-end AI products across areas like Generative AI, RAG, Customer Retention, Experience Optimization, Segmentation, Contract Management etc. Passionate about driving digital transformation and innovation, including leading the development of a Generative AI platform, consistently meeting key business objectives, KPIs, and OKRs. Committed to fostering a collaborative, high-performance culture that supports both business success and individual growth.