Konstantina Kapetanidi

Global Head of Data & AI, CRM & Adoption for Client Group Schroders

A trailblazer at the intersection of AI, Data, and Innovation, Konstantina brings over 15 years of experience in the Data and Analytics space across diverse industries. With expertise spanning Business Intelligence, Marketing Intelligence, Machine Learning, CRM Operations, and Generative AI, Konstantina has a proven track record of transforming technology-driven insights into measurable business outcomes. Currently leading AI and CRM Sales Enablement at Schroders, a global asset and wealth management firm, she has spent the past five years driving the transition from support functions to revenue-generating powerhouses. Under her leadership, high-performing teams have delivered innovative AI applications globally, enhanced operational efficiency, and contributed multi-million-pound net new revenue annually, while showcasing the value of technology in Sales, Marketing, Product, and Client Services. As a member of the Client Group AI Executive Committee, Konstantina oversees the implementation of cutting-edge AI solutions, predictive insights platforms, and CRM operations, ensuring alignment with strategic objectives. This includes spearheading the global rollout of Generative AI applications, delivering significant cost savings and operational improvements. An accomplished keynote speaker at leading industry conferences across Europe, she is also a passionate mentor and advocate for women in STEM, neurodiversity, and inclusive leadership. Konstantina thrives on pushing boundaries, empowering others, and creating meaningful impact. From pioneering AI-driven business transformation to fostering the next generation of leaders, Konstantina is committed to sparking innovation and redefining possibilities across the asset management industry and beyond.