Raghava Krishna

Technology Director – Digital & AI The AA

Conference Day Two - Wednesday 15th April

11:30 AM Presentation/Case Study: Case Study: Scaling GenAI and Agentic AI - Lessons from the AA’s Journey

The AA has been steadily building its capabilities in generative and agentic AI, testing use cases across insurance, claims, HR, finance, and customer operations. Alongside this, a Centre of Excellence has been established to provide governance, share learnings, and guide adoption. This session highlights how learning and governance are driving scale.

• Exploring early GenAI and agentic AI use cases across core business functions

• Establishing a Centre of Excellence to coordinate adoption and drive best practice

• Capturing lessons learned to prepare for enterprise-wide scale-up next year

Leave with practical insights into how the AA is turning experimentation into enterprise-scale impact.

Check out the incredible speaker line-up to see who will be joining Raghava.

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