Eric Martinez Cancela

CISO Serunion

Eric Martinez Cancela is Chief Information Security Officer (CISO) at Serunion, one of the largest food service and facilities management organisations in Europe, with responsibility for cybersecurity strategy, governance, risk management, infrastructure security, and enterprise protection initiatives across the organisation.

Agenda Day 2

9:30 AM Opening Panel Discussion – Shadow AI: The Unseen Attack Surface

The term "Shadow AI" is used everywhere, but often without precision. It is not just unsanctioned use of public tools. It spans a spectrum, from casual employee usage to internally built applications calling external model APIs, to semi-approved experiments that never pass through full governance. Some of it is visible, some of it is tolerated, and some of it is completely unknown. What matters is not the label but the condition: AI capability operating without clear oversight, consistent controls, or full visibility. This panel focuses on making that condition manageable and on where Shadow AI actually sits in the enterprise, how to detect it in practice, and how to bring it under control without slowing delivery or relying on bans that do not work.

• Identifying different forms of Shadow AI across user activity, internal tools, and API-driven integrations.

• Detecting ungoverned usage through telemetry, traffic patterns, and practical classification approaches.

• Controlling risk with proportionate guardrails that surface activity and apply control where it matters.

Check out the incredible speaker line-up to see who will be joining Eric.

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