Alessandro Castelnovo holds a PhD in Computer Science (cum laude), with a specialization in Responsible AI in the banking sector. He leads the Office of Responsible AI at Intesa Sanpaolo, where he manages a team of data scientists dedicated to ensuring the ethical development and deployment of artificial intelligence. His work centers on building governance frameworks that promote fairness, transparency, and accountability in AI systems, with a strong focus on bias mitigation and inclusive design.
As generative AI rapidly integrates into banking workflows—from customer service chatbots to advisory copilots—the risks of hallucination, toxicity, privacy violations, and regulatory non-compliance are rising. Intesa Sanpaolo, one of Europe’s largest banking groups, is tackling this head-on. In this session, Alessandro, Head of Responsible AI, shares how his team is designing and implementing technical guardrails around generative AI models, with a sharp focus on risk mapping, prompt injection protection, and fundamental rights impact assessments.
Alessandro Castelnovo, Head of Responsible AI, Intesa Sanpaolo
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