Myrna is responsible for identifying how to use data and machine learning to keep Ocado at the cutting edge of eCommerce, supply chain, logistics and robotics. As lead for responsible AI and Robotics, she also ensures that Ocado develops these technologies in a fair, transparent and trustworthy way. Previously Myrna led responsible ML at the BBC, where she designed the first comprehensive standard for responsible ML in media, the BBC’s Machine Learning Engine Principles. Myrna is a former British diplomat. She has worked on international economic and climate negotiations and served in Belgium, Kosovo, Germany and Israel. She is currently an Expert Advisor to the Responsible AI Institute and an Ethical AI mentor with All Tech is Human.
In today's fast-evolving technological landscape, businesses face the dual challenge of harnessing the power of AI innovation while ensuring public confidence and trust. Delve into this discussion, focusing on the complexities of fostering trust with clients and stakeholders alike.
· Explore the importance of customer perspective, public understanding & model explainability
· Understand methods of fostering comfortable user adoption and maintaining brand
· Overcoming challenges in transparency & awareness for the public
Demystifying AI plays a vital part in building user understanding and trust. In this talk, Myrna will explore practical strategies to ensure users and clients feel confident adopting AI, and share how this has influenced work at Ocado Technology.
She’ll cover different approaches to AI explainability, including:
* Transparency, e.g. clear user communications and techniques like digital watermarking
* Unpacking how smart algorithms and AI models work in accessible ways
* The importance of proactive and two-way communication to address user concerns and build in meaningful user review
Check out the incredible speaker line-up to see who will be joining Myrna.
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