Penny Jones

Responsible AI Lead Zurich Insurance UK

Penny Jones is the Responsible AI Lead at Zurich Insurance UK. She's a passionate advocate for the ethical use of AI and Analytics, always ready to offer guidance and advice on solutions that put customers first. With over 25 years at Zurich in various roles, Penny has a unique insight into how AI can benefit both the customer and the business. She's been instrumental in developing Zurich's Global AI Assessment Framework, ensuring it meets ethical standards and legal requirements. Penny has also trained hundreds of colleagues worldwide, spreading the word about responsible AI.