Riki Gardner

Riki Gardner

Senior Product Owner - Scams Equifax Australia
Riki Gardner

Rik is a product and innovation strategist who has spent years leading large-scale transformations and driving tech-led change across complex digital sectors. With a strong background in digital banking, verification frameworks, and emerging AI technologies, Rik focuses on cutting through complexity to build products that center the voice of the customer. Whether its modernising legacy systems or launching new digital services, Rik is all about practical execution, smart tech integration, and delivering straightforward value to users.

Agenda Day 1

2:30 PM CASE STUDY: Never Twice: Breaking the Scammer’s Playbook

Scammers thrive when industries operate in isolation, exploiting the blind spots between digital platforms, telcos, banks and other industries. This session reveals how a silo-free ecosystem shares real-time intelligence to catch manipulative chats early and stop fraudulent payments at the gate.  

•Breaking the silos: Uniting platforms, telcos, and banks into a coordinated defensive network.
•Early interception: Spotting coercive messages and social engineering before money ever changes hands.
•Collective armour: Turning one person's experience into real-time protection for millions.

Check out the incredible speaker line-up to see who will be joining Riki.

Download The Latest Agenda