Agenda Day 1

Agenda Day 1
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Morning Track

8:15 am - 8:45 am Registration & Welcome Coffee

8:45 am - 8:50 am Chair's Opening Remarks

8:50 am - 9:20 am KEYNOTE PANEL DISCUSSION: The Reasonable-Steps Standard: What Three Regulators Will Actually Test

• Unpacking what 'reasonable steps' means in practice under the SPF's core obligations

• How ACCC, ASIC and ACMA divide supervision, and where their expectations differ
• Building a control benchmark that's defensible without a settled legal precedent
• Converting the standard into evidence a board, auditor or court will accept

9:20 am - 9:50 am KEYNOTE: Standing Up the Senior Accountable Executive and SPF Governance Model

• Defining the named senior accountability the governance obligation requires

• What regulators will ask to see first when they examine a designated entity's program
• Where the role sits relative to existing risk, compliance and fraud functions
• Practical steps to formalise the role before 31 March 2027

9:50 am - 10:20 am RESERVED FOR PARTNER: A Compliance Program in Flight

• A named designated entity walks through their live SPF program from the inside — governance stand-up, control build and code-readiness roadmap

• What the first twelve months of program build actually looked like, including what got underestimated
• How the program secures sign-off from the board and the newly created senior accountable executive role
• The lessons other designated entities can take before their own build starts

10:20 am - 10:50 am KEYNOTE DISCUSSION: Funding, Liability and Cross-Sector Cooperation — What the Board Needs to Approve

• Converting $50 million per-contravention penalty exposure into a board-approved funding case

• Making the case for SPF build as multi-year capital allocation, not a single-year cost
• Defining who owns a scam that touches a platform ad, a telco message and a bank payment
• What boards are asking right now, and how leading entities are answering

10:50 am - 11:10 am TECHNOLOGY DEMO DRIVE: The Fast Lap - Solutions in the Room

Twenty minutes, back-to-back vendors, zero slides — a rapid lap of the technology shaping SPF compliance right now.

• Back-to-back product demonstrations from sponsors across the vendor landscape
• Live looks at detection, verification, takedown and payment-verification technology
• A fast, no-pitch format built for delegates to compare approaches quickly
• Direct access to vendor teams for follow-up conversations across the day


11:10 am - 11:40 am Morning Networking Break

Morning Networking Break - thirty minutes to trade notes with 

Small-group, facilitator-led roundtables — no slides, no stage. Each one opens with a live operational challenge and spends the session working out how designated entities are actually solving it, with the relevant vendor category in the room to react in real time.

IDG Track

11:40 am - 1:10 pm IDG 1: Real-Time Detection at the Reasonable-Steps Bar: How Much Friction Is Defensible

How much customer friction a control can defensibly add before it undermines the obligation, and where transaction-level detection sits in the evidence chain

11:40 am - 1:10 pm IDG 4: Life After the Sender ID Register: What Network-Level Disruption Looks Like Next

What changes operationally now the register is live, and where network-level blocking hits its limits

11:40 am - 1:10 pm IDG 2: Verifying Identity Without Verifying Everyone: Where the Mule-Account Line Sits

Calibrating onboarding and ongoing verification against the mule-account detection obligation without over-verifying low-risk customers

11:40 am - 1:10 pm IDG 5: Confirmation of Payee for the Rest of the ADI Population: Build, Buy or Wait

The build-versus-buy decision facing ADIs without major-bank infrastructure budgets, and what 'wait' actually costs

11:40 am - 1:10 pm IDG 3: From Detection to Takedown: Closing the Gap Between Spotting a Scam and Killing It

Why detection and takedown speed diverge in practice, and building an intelligence pipeline that meets the 'actionable' bar the SPF sets

11:40 am - 1:10 pm IDG 6: Who Do You Actually Call at 2am? Making Cross-Sector Intelligence Sharing Operational

Turning the cross-sector cooperation obligation into an actual operational contact model

Lunch Break

1:10 pm - 2:10 pm Networking Lunch

Sixty minutes to debrief the IDGs, keep the morning's conversations going, and build the relationships that turn compliance obligations into shared solutions. VIP Lunch runs concurrently — a curated, guest-list-led room for the summit's most senior designated-entity leaders. By invitation only.

Afternoon Two Tracks

Banking & Payments Stopping the money — detection, friction and recovery

2:10 pm - 2:35 pm CASE STUDY: Confirmation of Payee at National Scale

Confirmation of Payee at National Scale

• Deployment architecture options for institutions without in-house build capacity
• Vendor pathways available to regional, mutual and digital banks right now
• What 'national scale' actually requires versus what major banks have already built
• Sequencing confirmation-of-payee rollout against the 31 March 2027 deadline

Banking & Payments Stopping the money — detection, friction and recovery

2:35 pm - 3:00 pm PARTNER RESERVED

Banking & Payments Stopping the money — detection, friction and recovery

3:00 pm - 3:25 pm CASE STUDY: High-Risk Transaction Friction Without Destroying Customer Experience

• Calibrating warnings, holds and declines against real fraud-loss data

• Where friction protects versus where it just frustrates legitimate customers
• Balancing the prevent obligation against payment-speed expectations
• Models that satisfy the obligation and survive internal CX review

Banking & Payments Stopping the money — detection, friction and recovery

3:25 pm - 3:50 pm PANEL DISCUSSION: The Immediacy Obligations in Practice — Recall, Recovery and the $3,000 Reimbursement Threshold

• What 'immediately' actually means operationally for a receiving bank

• Building the inter-bank recall and mule-account response model
• Reshaping claims-handling economics under automatic reimbursement
• Where the threshold helps customers and where it creates new exposure

Telecommunications & Digital Platforms The platform side

2:10 pm - 2:35 pm CASE STUDY: The SMS Sender ID Register and Network-Level Disruption

• Implementation sequencing for carriers, CSPs and messaging aggregators

• What changed operationally since the register commenced 1 July 2026
• Where network-level blocking sits relative to the Telco Code's disrupt obligation
• Coordinating rollout across carriers, resellers and aggregators

Telecommunications & Digital Platforms The platform side

2:35 pm - 3:00 pm PARTNER RESERVED

Telecommunications & Digital Platforms The platform side

3:00 pm - 3:25 pm CASE STUDY: Advertiser Verification and Pre-Publication Ad Review at Platform Scale

• What 'additional rigour' means under the Digital Platforms Code in practice

• Building pre-publication review that catches scam ads without collapsing ad operations
• Verifying advertiser identity at the scale major platforms operate at
• Where platform and telco obligations on verification actually overlap

Telecommunications & Digital Platforms The platform side

3:25 pm - 3:50 pm PANEL DISCUSSION: Detection, Takedown and the Complaints Machine — IDR, AFCA and Multi-Party Liability

• Detecting and disabling scam content without decrypting encrypted messages

• What mandatory AFCA membership changed for platforms and telcos from 1 September 2026
• Building complaints-handling capability where no EDR model previously existed
• Negotiating equal-liability apportionment across multiple breached entities

Afternoon Track

4:20 pm - 4:40 pm CASE STUDY: Proving Compliance — Evidence, Audit Trail and Penalty Readiness

• Building the evidence layer that converts 'compliant' from an assertion into a defensible claim

• What regulators and courts will expect to see under the private right of action
• Structuring audit trails around the reasonable-steps standard across banking, telco and platform controls
• Preparing for scrutiny before an incident forces the question

4:40 pm - 5:00 pm PANEL DISCUSSION: Vendor Ecosystem Alignment and Procurement Readiness

• Navigating a fragmented vendor landscape against an unsettled code

• Reducing selection risk when no vendor has been regulator-tested yet
• Procurement timelines that still hit the 31 March 2027 deadline
• What buyers across banking, telco and platforms are prioritising in vendor evaluation right now

5:00 pm - 5:25 pm PANEL DISCUSSION: What Every Designated Entity Needs by 31 March 2027

• Pulling the day's threads together across governance, funding, detection and evidence

• What 'ready' actually looks like with the deadline now inside twelve months
• Where banking, telco and platform obligations still need to be worked out jointly
• The single next step every designated entity should take this quarter

5:25 pm - 5:30 pm Chair's Closing Remarks

5:30 pm - 6:30 pm Networking Drinks Reception

A day of live intelligence, hard conversations and new connections — the room stays open to keep all three going.

In Partnership With:

AI, Data & Analytics Network

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