As data increasingly emerges as the currency for innovation and competitive advantage, it is essential to build a modern and agile data ecosystem that will support and augment business-decision making. A robust strategy that treats data as a strategic corporate asset is crucial to maximising its value across the business. But as digitalisation proflerates and the world becomes more connected than ever, businesses are grappling with an overwhelming volume and variety of data.

This begs the question: where should you begin in formulating a vision and strategy that connects the disparate parts of the data puzzle to unlock enhanced decision-making capabilities? In this session, Rob McKendrick shared how The Co-Op is building a strategy that places data at the core of the business to both drive internal operational efficiencies and foster improved customer outcomes.

• Moving from federated to centralised operating model to break down functional and data silos
• Aligning your data vision to the creation of customer value
• Embedding trust and ethics into your approach to data usage in order to build transparency

Rob McKendrick, Head of Data Governance and Management, The Co-Op