Agenda Day 1

8:00 am - 8:30 am EVENT REGISTRATION & COFFEE

8:30 am - 8:35 am CDO BFSI EXCHANGE WELCOME

8:35 am - 8:45 am OPENING ADDRESS FROM THE CHAIR

8:45 am - 8:50 am LIVE POLLS

8:50 am - 9:35 am KEYNOTE PANEL: NAVIGATING A REGULATORY MAZE WITH FiDA, DORA, AND THE EU AI ACT -PREPARING FOR THE NEXT DATA REVOLUTION

Regulations like EU AI Act, FIDA, and DORA are always poised to fundamentally reshape the BFSI sector, introducing a new era of compliance, transparency or opportunity. As these regulations come into force, data leaders must not only ensure adherence but also leverage the changes to drive innovation, customer trust, and operational resilience. Regulatory experts and peers will provide the practical, real-world roadmap for navigating the evolving data landscape, discussing strategies to turn compliance into a competitive advantage and future-proof your initiatives.

• Understand how different organisations translate complex legislation into actionable governance and data-sharing practices that work in real BFSI environments.
• Discover interoperable and secure frameworks for open finance, and how leading organizations are designing systems to meet both regulatory and business needs.
• Hear first-hand experiences from other data leaders who have successfully integrated legal, compliance, and data teams early in project lifecycles to streamline implementation and reduce risk.
• Explore the use of regulatory compliance as a market differentiator, building customer trust, enabling new products, and strengthening your organization’s reputation

8:50 am - 9:35 am SCALING AGENTIC AI FROM PILOT TO ENTERPRISE VALUE

Agentic AI is gaining traction in BFSI, but true value realisation depends on robust data foundations and scalable frameworks. This session will guide you beyond the pilot phase, showing how to deliver consistent business impact by layering AI on top of trusted, well-governed data. How do you select pilot use cases that not only deliver measurable results but also enhance your core data assets, ensuring a foundation for future AI scalability?

• Uncover strategies for building repeatable deployment frameworks that are tightly aligned with your enterprise data strategy, enabling sustainable and scalable AI adoption.

• Learn how other data leaders select the right use cases, build repeatable frameworks, balance automation with oversight, and communicate value in business terms.

• Listen to real-world examples of how organisations are balancing automation with human oversight to maintain compliance and trust as they scale agentic AI

• Investigate how to communicate the value of AI in terms of tangible business outcomes, moving the conversation beyond technology wins to enterprise impact.


10:10 am - 10:40 am ONE-TO-ONE BUSINESS MEETINGS & NETWORKING

10:45 am - 11:15 am ONE-TO-ONE BUSINESS MEETINGS & NETWORKING

11:20 am - 11:50 am ONE-TO-ONE BUSINESS MEETINGS & NETWORKING

10:10 am - 10:40 am THINK TANK: FROM “FIND & FIX” TO “PROVE & PREVENT” IN BFSI DATA QUALITY

As boards and regulators demand concrete proof of data reliability before approving decisioning, BFSI organisations must move beyond reactive data quality fixes. This session will showcase modern observability tools and prevention-first frameworks designed for regulated environments. With AI and automation amplifying both opportunity and risk, discuss how observability-first approaches can proactively prove and sustain data reliability.

• Engage in a dialogue about the shift from reactive “find & fix” methods to proactive “prove & prevent” strategies, and how this transformation is being driven by regulatory scrutiny and AI adoption.
• Explore the latest observability tools and prevention-first quality frameworks, looking at how you are implementing these solutions to meet compliance and business needs.
• Exchange best practices and lessons learned for building a culture of data reliability, including how to demonstrate data quality to boards and regulators and prevent issues before they arise.

10:45 am - 11:15 am THINK TANK: REAL-TIME DATA - MAXIMISING IMPACT WITHOUT BREAKING THE BUDGET

Not every real-time use case justifies the cost. In this collaborative discussion, share approaches for identifying the right opportunities, managing costs, and delivering timely insights for operational and strategic decision-making.

• Compare real-time vs. batch data use cases for cost-effectiveness.
• Share architectural patterns for delivering real-time analytics on a scale.
• Discuss cloud and on-prem options for reducing latency without overspend.
• Build a peer-sourced shortlist of fast-impact real-time applications.

11:20 am - 11:50 am THINK TANK: CLAIMS TRANSFORMATION - THE REACTIVE TO PREDICTIVE REVOLUTION

The claims’ function is ripe for transformation through data and analytics. This interactive discussion will focus on building predictive models, improving customer experience, and reducing fraud — while staying compliant.

• Share experiences implementing predictive models for claims triage and settlement.
• Identify key data sources that drive accuracy in fraud detection.
• Explore digital tools that improve transparency and customer satisfaction.
• Discuss change management approaches for claims teams adopting new tech.

11:55 am - 12:25 pm WALK BEFORE YOU RUN - SEMANTIC LAYERS & DATA CATALOGUES, BUILDING THE FOUNDATION FOR CONVERSATIONAL ANALYTICS

Conversational analytics and self-service BI are only possible with robust semantic layers and data catalogues. This session explores the wins and pitfalls of building or expanding foundations, redefining key business terms, and enabling natural language queries. Explore implementation challenges, user training, and the impact on data democratisation strategy.

• Uncover practical approaches for defining key business terms and metadata
• Hear how other leading organisations are structuring their data to support natural language queries and intuitive analytics.
• Listen to experiences of navigating the challenges of implementing semantic layers and catalogues, including overcoming resistance and driving user adoption.
• Investigate the impact of these foundational investments on data democratisation.

12:25 pm - 12:55 pm THE INTEGRATION EDGE - TRANSFORMING FRAGMENTED DATA INTO ACTIONABLE INTELLIGENCE

Data leaders in the sector are under pressure to create unified, governed, and instantly accessible data environments. The rapid rise of real-time settlement networks, AI-driven risk models, and embedded finance platforms means fragmented data is no longer just an efficiency problem it’s a competitive and compliance liability. Unifying data now enables financial organisations to meet regulatory deadlines, accelerate product innovation, and gain a first-mover advantage in an increasingly open and data-driven market.

• Understand how unified settlement data can be strategically applied to increase market share and unlock new revenue streams.

• Discover proven strategies for dismantling fragmented data silos to strengthen security and compliance.

• Hear how other peers have turned rapid insight generation into a competitive advantage in volatile markets.

• Explore frameworks for embedding agility into decision-making processes by centralising and contextualising diverse data sources.

12:55 pm - 1:55 pm NETWORKING LUNCH


1:55 pm - 2:25 pm ONE-TO-ONE BUSINESS MEETINGS & NETWORKING

1:55 pm - 2:25 pm INTERACTIVE LIGHTNING DEBATE

Lightning Debates encourage quick thinking, concise expression, and active engagement. The debates are intellectual sprints, challenging you to articulate viewpoints on controversial issues effectively within tight time constraints. Vote with your feet, choose a side and defend your point of view.

2:30 pm - 2:35 pm LIVE POLLS

2:35 pm - 3:05 pm TECHNICAL SHOWCASE: RESILIENT OPERATIONAL DATA - SECURE, PERFORMANT AND AUDIT READY

Trading, claims, or payments demand high-performance, secure, and resilient data platforms. This technical showcase session will feature reference architectures for ultra-resilient, compliance-proof BFSI operational systems for audit-ready uptime.

3:05 pm - 3:35 pm SCALING WITHOUT LIMITS - MODERNISING DATA ARCHITECTURE FOR AGILITY AND GROWTH

If data unification is about making your data work together, data architecture modernisation is about giving that data the right home to grow, evolve, and deliver value over time. In the sector, scaling isn’t just about handling more transactions, it’s about managing more complexity. Diverse regulatory frameworks, hybrid technology stacks, multi-jurisdictional compliance, and the demands of AI-enabled use cases, join us to hear how other organisations are redesigning their architectures to create a future-proof, performance-optimised environment that supports unification, governance, and innovation at scale.

• Understand how to prioritise modernisation projects for the greatest long-term business impact.
• Discover approaches to seamlessly integrating cloud, on-prem and hybrid environments for regulated workloads.
• Hear how modern architectures are enabling AI adoption while keeping data-first principles intact.
• Explore ways to measure ROI and resilience gains from infrastructure investments.

3:40 pm - 4:10 pm ONE-TO-ONE BUSINESS MEETINGS & NETWORKING

4:15 pm - 4:45 pm ONE-TO-ONE BUSINESS MEETINGS & NETWORKING

4:50 pm - 5:20 pm ONE-TO-ONE BUSINESS MEETINGS & NETWORKING

3:40 pm - 4:10 pm THINK TANK: THE FUTURE OF DATA TEAMS IS LEANER, SMARTER AND MORE AUTOMATED

As data ecosystems grow more complex, the role of the enterprise architect is evolving from technical gatekeeper to strategic orchestrator.

• Examine how architects can drive alignment between business and IT, break down silos, and ensure scalability and compliance.
• Share stories of successful collaboration, architecture reviews, and the critical importance of aligning architecture with both regulatory and business goals.

4:15 pm - 4:45 pm THINK TANK: DATA-DRIVEN UNDERWRITING IN A DIGITAL AGE

As insurers embrace digital channels and alternative data sources, underwriting is transforming from a slow, manual process to a real-time, insight-driven function. This session explores how data strategy, analytics, and automation can deliver faster, fairer, and more profitable underwriting decisions.

• Integrate structured and unstructured data for deeper risk assessment.
• Use automation to speed underwriting while maintaining compliance.
• Balance AI-driven insights with human judgment to avoid bias.
• Create underwriting processes that adapt quickly to emerging risks.

4:50 pm - 5:20 pm THINK TANK: DATA TRANSPARENCY, BUILDING CUSTOMER TRUST AND LOYALTY THROUGH CLARITY

Customer trust hinges on clear, honest communication about how data is used. This collaborative discussion will focus on practical ways to improve transparency without creating unnecessary complexity.

• Share best practices for communicating data usage in plain language.
• Align data transparency initiatives with marketing, CX, and compliance.
• Identify the commercial benefits of higher trust scores.
• Build a checklist of low-cost, high-impact transparency actions.

5:25 pm - 6:10 pm CHAMPAGNE HOUR: ROUNDTABLE DISCUSSIONS JOIN OUR EXCLUSIVE ROUNDTABLE DISCUSSIONS AND HAVE YOUR SAY ON THE TOP CHALLENGES YOU ARE FACING. SIMPLY CHOOSE THE TOPIC OF MOST INTEREST TO YOU AND JOIN THE DISCUSSION.

5:25 pm - 6:10 pm TABLE 1: GOVERNING THE MULTI-FORMAT LAKEHOUSE FOR BFSI COMPLIANCE & GROWTH

5:25 pm - 6:10 pm TABLE 3: SECURE DATA MARKETPLACES FOR BFSI

5:25 pm - 6:10 pm TABLE 2: ARCHITECTURES FOR SECURE OPEN FINANCE

5:25 pm - 6:10 pm TABLE 4: REGULATED RAG: RETRIEVAL-AUGMENTED GENERATION FOR BFSI

6:10 pm - 6:15 pm CLOSING REMARKS FROM THE CHAIR

6:15 pm - 8:15 pm NETWORKING DRINKS RECEPTION