Mike Hales

Product Owner EE

Main Conference Day 2, Wednesday, 5 December 2025

4:30 PM Round Table: Creating GenAI-Driven Knowledge Systems: Practical Challenges and Real-World Lessons

• Preparing and formatting internal content for AI systems

• Challenges with hallucinations and prompt tuning

• Demonstrating ROI and ongoing optimization of GenAI tools

Check out the incredible speaker line-up to see who will be joining Mike.

Download The Latest Agenda