Ben is the Senior Vice President of Clinical Data & Enabling Technology at United Health Group. He leads enterprise-wide efforts related to clinical data investments including, but not limited to, sourcing and purchasing of clinical data, integration and creation of clinical data warehouses, and monitoring value realization from these assets. He leads a team that works to ensure clear prioritization of high clinical and commercial impact use cases specific to clinical data and enabling technologies such as EMRs.
Agenda Day 1
8:50 AM PANEL DISCUSSION | WE CANNOT FIX WHAT WE CANNOT SEE - BUILDING A PRACTICAL VIEW ACROSS EPIC, CLAIMS AND OPERATIONS
Across provider networks and health plans, a similar pattern keeps surfacing: everyone senses where work breaks down, but no one can point to it end-to-end with confidence. It’s not just about dashboards; it’s about the friction points between Epic, claims, and operations. Specifically, where does the 'perfect' clinical record fall apart in the authorization process? Fragmented systems, redundancy across silos, admin waste, mismatched definitions, and delayed or duplicated feeds necessitate extra work across eligibility, authorization, discharge planning, and claims. Under cost pressure, burnout, the goal is not more dashboards, it is a shared operational picture that shows where capacity is being burned and where action actually impacts outcomes.
Check out the incredible speaker line-up to see who will be joining Benjamin.
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