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Across provider networks and health plans, a similar pattern keeps surfacing: everyone senses where work breaks down, but no one can point to it end-to-end with confidence. It’s not just about dashboards; it’s about the friction points between Epic, claims, and operations. Specifically, where does the 'perfect' clinical record fall apart in the authorization process? Fragmented systems, redundancy across silos, admin waste, mismatched definitions, and delayed or duplicated feeds necessitate extra work across eligibility, authorization, discharge planning, and claims. Under cost pressure, burnout, the goal is not more dashboards, it is a shared operational picture that shows where capacity is being burned and where action actually impacts outcomes.
Across healthcare, AI initiatives stall not on the model, but on the data underneath: petabytes of records without clear ownership, meaning, retention, or business context. The cost shows up everywhere. Analytics teams reverse-engineer definitions, AI outputs no one trusts, regulatory exposure on data no one needed to keep, and infrastructure spend scaling faster than value. Meanwhile, the data office is asked to govern AI at scale on an estate it can't fully see, with a mandate that rarely matches the authority it's been given.
This session presents a working approach for making the data estate safe, usable, and economically efficient at scale. Drawing on enterprise deployments across regulated industries, the session will show how establishing business context across the data estate, and acting on it, gives data leaders the authority, visibility, and economic story they need to govern AI at scale, while converting data from a liability into a defensible foundation the CFO will fund.
Key Takeaways:
• Why context, not model sophistication, is the rate-limiting factor for healthcare AI, and why the CDO is the only role positioned to fix it
• How to apply Protect, Purge, Prosper to convert the data office from reactive service desk to evidence-based strategic function
• The economics of data minimization: a CFO-grade cost-avoidance and compliance-scope story the CDO can take to finance and actually get funded
• How to sequence classification, disposal, and AI investment so each phase builds CDO authority and self-funds the next, turning three competing demands into one coherent program
We have enough data builders; we lack translators. Data literacy initiatives fail when the business analyst cannot turn a raw metric into a clear, actionable narrative. Teams produce endless dashboards, yet operations, clinical, and finance leaders are still left asking: “So what?” The missing link is rarely more tooling, it is a defined business-data translator role, accountable for turning insight into decisions, not just delivery.
Healthcare organizations are rich in data, yet critical decisions still rely on partial visibility. The reason is not missing dashboards, it’s missing context. The explanations behind denials, delayed discharges, readmissions, and patient complaints are often found in free text: physician notes, attachments, call logs, and correspondence that never make it into structured, trackable workflows. Leading organizations are now using modern analytics and AI to unlock this unstructured data and convert it into usable information, allowing teams to act earlier, improve efficiency, and focus effort where it actually matters.
This session will share Dell Technologies' and NVIDIA's perspective regarding the repeatable methodologies, use cases, lessons learned that early adopters have leveraged to deploy AI, on premises. Specific focus areas will include 1) Day 0: Strategy & Preparation; 2) Day 1: Development and Piloting; and 3) Day 2: Deployment and Scaling.
Lightning Debates encourage quick thinking, concise expression, and active engagement. The debates are intellectual sprints, challenging you to articulate viewpoints on controversial issues effectively within tight time constraints. Vote with your feet, choose a side and defend your point of view.
Moving from AI experimentation to enterprise impact remains one of the biggest challenges in healthcare today. In this session, UNC Health shares how they built and scaled a programmatic approach to AI and automation, from early roadblocks to system-wide adoption.
Healthcare leaders are under increasing pressure to deliver measurable outcomes from AI investments. Success, however, depends on the ability to unify, govern, and activate data across the enterprise. When critical information remains siloed, organizations struggle to gain the visibility and agility needed to drive innovation at scale. Hear about:
• The role of trusted, interoperable data in enabling AI-driven transformation
• How building an AI-ready data foundation unlocks operational and financial value, using patient referrals as a practical example
• How Open Data Infrastructure enables healthcare organizations to connect disparate systems, improve data accessibility, and accelerate innovation
Interoperability has been “solved” on paper for over a decade, yet data sharing still breaks in the moments that matter most. The issue is not willingness or standards adoption, it’s usability. What arrives is often late, inconsistently formatted, or incomplete, forcing teams back into manual work just to keep care and revenue moving. It’s not an issue of data access and visibility, but rather a question of whether data can be used immediately, without rework. Progress comes from agreeing on what actually needs to move, how fresh it must be, and who owns failure when the pipeline breaks.