Agenda Day 1

8:00 am - 8:30 am Registration, Breakfast & Coffee

8:30 am - 8:35 am CDO Exchange Welcome

8:35 am - 8:45 am Opening Remarks from the Chair

Brian Jones - Chairperson, Bloor Research
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Brian Jones

Chairperson
Bloor Research

8:55 am - 9:40 am Panel Discussion: A Seat at the Business Table - Aligning your Data Strategy with Business Goals to Realise the Value of your Data

Mike Leverington - Director of Data, ITV
Richard Davis - Chief Data Officer, Ofcom
Chris Darriet-Jones - Chief Data Archiect, Post Office Ltd
Brian Jones - Chairperson, Bloor Research

Mike Leverington

Director of Data
ITV

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Richard Davis

Chief Data Officer
Ofcom

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Chris Darriet-Jones

Chief Data Archiect
Post Office Ltd

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Brian Jones

Chairperson
Bloor Research

9:40 am - 10:10 am Plenary Presentation: The CDO Evolution: How Behavioral Data is Shaping Company Strategy

Alex Dean - Co-Founder & CEO, Snowplow

Organisations continue to hold their customers at the heart of their strategic focus, especially in relation to transformation, growth and elevation of the brand. As third-party tracking becomes a thing of the past, organisations embrace compliant first-party data as their foundation.


By generating accurate customer behavioural profiles, managed through the data warehouse or lake, organisations gain a single unified view into their customers’ behaviour journey, all in real-time. The result: data and data science teams no longer have to work with obsolete, stale data, but instead can act with agility and precision to support critical decision-making in minutes instead of hours and days.

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Alex Dean

Co-Founder & CEO
Snowplow

10:15 am - 10:45 am 1:1 Business Meetings & Networking

10:50 am - 11:20 am 1:1 Business Meetings & Networking

11:25 am - 11:55 am 1:1 Business Meetings & Networking

10:15 am - 10:45 am Think Tank: How to Tell Whether Your First-Party Data is Actionable, Sentiment-Centric, and Painless
Kofi Ankomah - Enterprise Account Executive, FullStory
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Kofi Ankomah

Enterprise Account Executive
FullStory

10:50 am - 11:20 am Coffee & Networking Break

11:25 am - 11:55 am Think Tank: Ensuring Good AI Governance through an Era of Advancements
Brendan Buckinham - Business Development Leader, IBM
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Brendan Buckinham

Business Development Leader
IBM

12:00 pm - 12:30 pm Plenary Presentation: Elavating Customer Data Excellence: a Proactive Approach to Quality, Governance, and Compliance

Neill Brookman - GM & VP, EMEA, Metarouter
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Neill Brookman

GM & VP, EMEA
Metarouter

12:30 pm - 1:00 pm Plenary Presentation: Cutting Edge Data - Lessons Learned from the Formula 1 Pit Wall

Bernie Collins - Sky Sports F1 Analyst and Former Head of Race Strategy at Aston Martin F1 team, Aston Martin F1
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Bernie Collins

Sky Sports F1 Analyst and Former Head of Race Strategy at Aston Martin F1 team
Aston Martin F1

1:00 pm - 2:00 pm Lunch

2:00 pm - 2:30 pm 1:1 Business Meetings & Networking

2:00 pm - 2:30 pm Lightning Debates
Brian Jones - Chairperson, Bloor Research
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Brian Jones

Chairperson
Bloor Research

2:35 pm - 2:45 pm Live Polls


2:45 pm - 3:00 pm Plenary Presentation: How I Learned to Stop Worrying and Trust my AI

Daniel Straulino - Senior Data Scientist, Data Robot

GenAI hasn’t changed the need for building trust in AI systems. In this session, we explore how the framework for generative AI mirrors the one we have been using for predictive AI. But the weight that we need to give to different parts of the AI life cycle is different. Discover how predictive and generative AI complement each other, with one able to help build more trust in the other e.g. guardrail models in one direction, and explainability in natural language in the other. 

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Daniel Straulino

Senior Data Scientist
Data Robot

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Biju Mukund

Global Head of Consumer Data Governance and Privacy
Unilever

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Rachel Harrison-Smith

Group Chief Enterprise Data Architec
Bupa

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Chris Darriet-Jones

Chief Data Archiect
Post Office Ltd

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Brian Jones

Chairperson
Bloor Research

4:05 pm - 4:35 pm 1:1 Business Meetings & Networking

4:40 pm - 5:10 pm 1:1 Business Meetings & Networking

5:15 pm - 5:45 pm 1:1 Business Meetings & Networking

4:05 pm - 4:35 pm Think Tank: Using Your Data for Good - Developing a Company-Wide Culture of Ownership, Accountability, and Collaboration
Doug Brown - Vice President Professional Services Data and AI EMEA & APAC, NCR Corporation
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Doug Brown

Vice President Professional Services Data and AI EMEA & APAC
NCR Corporation

4:40 pm - 5:10 pm Coffee & Networking Break

5:15 pm - 5:45 pm Think Tank: Putting Your Specialists Close to the Action - The Benefits of Federalized vs Centralized Models
Lena Janack - Head of Consumer Data Science, BT Group
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Lena Janack

Head of Consumer Data Science
BT Group

5:50 pm - 7:35 pm Roundtable 1: The Unsung Hero: How Data Management is the Key to Supercharging Generative AI Strategies

Steve Holyer - Data Platform Leader, Informatica
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Steve Holyer

Data Platform Leader
Informatica

5:50 pm - 6:35 pm Roundtable 2: Unleashing Business User Insights: Pandora's Box or Strategic Goldmine?

Ben Tovey - Senior Solutions Engineer, Micro Strategy

Ben Tovey

Senior Solutions Engineer
Micro Strategy

5:15 pm - 7:00 pm Roundtable 3: How Centralized Data Powers Analytics and AI

Ed Knight - Director of Sales Engineering, FiveTran
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Ed Knight

Director of Sales Engineering
FiveTran

6:35 pm - 6:45 pm Closing Remarks from the Chair

Brian Jones - Chairperson, Bloor Research
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Brian Jones

Chairperson
Bloor Research

7:00 pm - 9:00 pm Drinks Reception