Akshita Gupta

Senior Manager, Data Science & AI BT Group

Akshita has 13+ years of performance-focused experience in E2E solutions for Data Science, Advanced Analytics, Deep Learning & Machine Learning, MLOPS on Cloud and On-Prem across Telecom, Banking, Mortgage domains. She holds project experience across the areas of Customer-XP, Sales, Customer Segmentation, Propensity Score, Loyalty, Times Series Forecasting, etc. She has worked across different phases of development right from designing model architecture, data pipeline development, API development for model interaction, deployment of data science solution to variety of platforms, clouds and CRM applications (web, mobile application etc.) to form a technology roadmap. As part of the Data science Centre of Excellence, she mentors fellow data scientists to develop in house accelerators and delivered client projects following Agile methodology (Certified SAFe Agilist). She holds competency in big data, data science and machine learning applications on cloud & services, Docker, Kubernetes, ML, Python.

Conference Day One - October 27, 2025

3:00 PM CASE STUDY: Revolutionising Efficiency by Scaling Agentic AI: From Pilot to Powering Thousands of Users

Learn how a leading organisation, BT Group, strategically deployed agents to streamline internal processes for over thousands of employees. This session will explore their successful implementation, focusing on automating everyday tasks like HR related admin and accessing historical performance. Discover how this initiative enhances efficiency, accuracy and saves valuable time, while setting the scene for a customer facing rollout. 

 Key takeaways include: 

  • Agent use cases and multi agent orchestration 
  • Monitoring agent performance and effectiveness 
  • Extending agent capabilities to customer facing roles 

Check out the incredible speaker line-up to see who will be joining Akshita.

Download The Latest Agenda