David Bruce

David Bruce

Chief Data Officer Financial Ombudsman Service
David Bruce

Agenda Day 1

5:45 PM PANEL DISCUSSION | PROFITABLE, PRIVATE, AND COMPLIANT: A PLAYBOOK FOR DATA MONETISATION THAT DOESN'T BREACH TRUST

Open Banking APIs and data marketplaces promise new revenue streams which boards are more than keen to explore – but few have managed to monetise data assets to their full extent just yet. Poor data quality, uncertainty over which data can be repackaged into profitable products, privacy concerns, and fragmented data architecture are common inhibitors. Adding to these blockers, Consumer Duty and GDPR slap fines on any hint of misuse, further paralyzing CDOs who would rather play it safe. Pilot revenues are often menial as legal and risk teams veto bold moves. CDOs must now prove a model that grows profit share without triggering customer backlash or regulatory scrutiny.


  • Explore commercial frameworks that share upside with partners, protect from liability, and align with your consumer duty and regulatory commitments.
  • Learn how to develop the infrastructure for secure data sharing, advanced analytics, and product development and capitalize on underutilized data assets.
  • Create convincing narratives that persuade customers to opt in rather than out.

Check out the incredible speaker line-up to see who will be joining David.

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