Dominik Olejko

Retail CX & Loyalty Expert Top 50 Retail Voice 2026

Dominik Olejko is a Retail CX and loyalty expert with over 18 years of experience in the fashion, home furnishings, and sports retail sectors across European markets. He focuses on turning customer insight and data into clear commercial decisions and building loyalty through everyday experiences. Known for challenging discount-driven thinking, he designs loyalty rooted in relevance, trust, and behavioural insight.

His work connects data, store reality, and customer psychology into practical, executable direction. Dominik is recognised as a Top 50 Retail Voice 2026 according to NRF and regularly appears as a keynote speaker, podcast guest, and article author at international industry platforms.

Agenda Day 1

8:50 AM KEYNOTE PANEL DISCUSSION: THE 2026 RETAIL DATA PLAYBOOK: FROM DATA GOVERNANCE TO SCALING AI - FUNDING, FOCUS, AND WINNING IN A FLAT-GROWTH MARKET

With retail sales flattening, volumes declining and retail confidence still in negative territory, CDOs are being asked to deliver AI-led growth without much top-line tailwind. This panel unpacks how data leaders secure funding, prioritise ruthlessly, and influence the C-suite in a squeezed retail environment.

Understand how flat or volatile retail demand and fragile consumer confidence are reshaping the CDO mandate in retail.

• Discover funding narratives that resonate with CEOs and CFOs when sales growth is weak, but AI and data investment needs grow.

• Explore practical tactics for aligning product, tech, trading and finance around a shared value roadmap.

• Expand on a playbook for sustaining backing across budget cycles and leadership changes.

Check out the incredible speaker line-up to see who will be joining Dominik.

Download The Latest Agenda

In Partnership With:

QUESTIONS?

Address: IQPC Ltd, 129 Wilton Road,
London SW1V 1JZ
Telephone: +44 (0) 207 368 9484
Fax: 44 (0) 207 368 9301
Email: exchangeinfo@iqpc.com