Expectations placed on the data office have shifted faster than its mandate. Leaders are no longer judged on report delivery, but on whether data work materially protects margin, improves operational efficiency, and supports enterprise change such as M&A, platform consolidation, or new care models. Yet many teams remain stuck in a service posture, reacting to inbound demand with little authority to challenge priorities or stop low-value work. Without explicit ownership of outcomes, prioritisation rights, and clear success measures, even mature teams regress into ticket queues. The point is not tooling, it is redefining what the data office is accountable for, and what it is allowed to say no to.
The mission? Reframing data and analytics as a strategic partnership rather than a ticket‑taking service. The end goal? Enabling faster, more meaningful innovation that advance mission-critical initiatives. For Children's Health, the answer started with people and culture. Learn how the team is reframing data and analytics as a partnership. The session will highlight early wins, including harmonising metrics across the enterprise while still meeting local process‑improvement needs. Gain insights into managing cultural change, reducing friction around metrics, and laying the human and organizational groundwork that will allow innovative initiatives to scale responsibly.
As healthcare organizations accelerate investment in AI, analytics, and digital platforms, many risk drifting from their core mandate – delivering care. Technology environments are growing more complex, filled with dashboards, alerts, and customization that increase cognitive burden without always improving outcomes. Are we becoming tech companies that deliver care, rather than care organizations enabled by technology? A reset is needed.
• Discuss how to simplify the stack, reduce noise, and align technology with real clinical and operational needs
• Debate how to best ensure focus when considering your next investments
The so-called “unicorn” candidate, fluent in modern data stacks and deeply grounded in healthcare operations, is effectively non-existent at scale. Leaders are realizing they cannot hire their way out of this crunch; they have to manufacture capability deliberately. This panel examines how organizations are redesigning the talent supply chain itself, moving beyond salary debates to structural solutions. From internal data academies that convert domain experts into analytics talent, to global delivery models that expand capacity without losing context, the focus is on building teams that can actually sustain data and AI ambition.
Capital and operating budgets are under sharp pressure, especially in Medicaid-heavy and non-profit settings. Data leaders are being asked to demonstrate short-term financial impact without abandoning longerterm clinical and strategic goals; many admit that their current business cases are either too technical or too aspirational to survive CFO scrutiny.
This interactive session bridges the gap between data & finance leaders to demystify approval processes and improve understanding.
• Deconstruct recent data and AI proposals that failed to secure funding, and identify what was missing for finance leaders
• Build simple value storylines that tie initiatives to cost avoidance, revenue protection and clear operational KPIs
• Capture a checklist of "funding readiness" you can use before bringing the next proposal to the CFO
Across providers and payers, data and analytics leaders face an uncomfortable mix: rising expectations for AI and automation, persistent foundational gaps, workforce strain and uncertain reimbursement landscapes. Some organizations are doubling down on growth and innovation, others are consolidating and cutting. The role of the CDO, CAO and CIO are being re-written in that tension.