Zoom boosts UK digital transformation with new data center & AI-first collaboration
Zoom’s new UK data center facility is expected to go live in the first half of 2026 and support a wide range of services
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Zoom is taking a major step in its UK growth strategy with plans to open a new UK data center in 2026.
It is designed to align with the country’s data residency requirements and unlock additional opportunities across regulated industries such as public sector, healthcare, and financial services.
The facility is expected to go live in the first half of 2026 and support a wide range of services. UK‑only meeting zones and telephony gateways with local dial‑in numbers will be available at launch, with additional services such as Zoom contact center and PCI compliance integration phased in shortly after.
It comes as Zoom continues to evolve from a video communications platform into a comprehensive artificial intelligence (AI) first collaboration suite.
Several tech firms are pouring billions of dollars into building and upgrading data centers in response to the increasing demand for AI and large language models (LLMs) that require massive computing resources.
In September, NVIDIA and OpenAI signed a deal to build at least 10 gigawatts of AI data centers. In July, Meta founder Mark Zuckerberg said the social media giant will build huge AI data centers in the US.
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Join NowZoom’s new UK data center & AI-first collaboration
The UK is one of Zoom’s most dynamic and forward-thinking regions, consistently ranking as a top market in EMEA, according to the firm. Over the past three years, UK-based organizations, from FTSE 100 companies to public sector bodies, have driven the adoption of hybrid work and next-generation collaboration tools.
UK organizations use Zoom Workplace for meetings, chat, telephony, workspace reservations, and productivity automation. By hosting services locally the new UK data center will help local customers to benefit from both productivity gains and enhanced data residency offerings.
“Launching a UK data center is a significant milestone in Zoom’s journey to provide secure, compliant, and high‑performance services for all of our customers,” said Louise Newbury-Smith, head of UK and Ireland at Zoom. “By investing in local infrastructure, we are ensuring that organizations across the UK, from financial services to government, can confidently embrace the future of AI‑first collaboration.”
The new data center is set to play a pivotal role in Zoom’s long-term growth strategy across both the UK and the wider EMEA region. This strategic investment complements Zoom’s existing infrastructure in Saudi Arabia, Germany, and the Netherlands, which collectively serve European, Middle Eastern, and African markets.
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Zoom’s ongoing UK investment
In June 2024, Zoom underscored its long-term commitment to the UK by opening the Experience Center as part of the London office location. This state-of-the-art facility was launched as a hub for innovation, executive briefings, and hands-on demonstrations of Zoom’s evolving collaboration platform.
Since its opening, the London Experience Center has welcomed over 5,500 guests across customers, partners, and industry leaders, serving as a showcase for how critical the UK market is to Zoom’s broader EMEA strategy.
“Our customers and partners have been clear: local infrastructure, compliance and greater choice over where their data is stored are critical to unlocking digital transformation in regulated industries,” commented Steve Rafferty, head of EMEA and APAC at Zoom. “This investment demonstrates Zoom’s long‑term commitment to the UK market, and we are excited to see how it will empower organizations to innovate, collaborate, and thrive.”
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