Adeline Pelletier

As GenAI becomes embedded into financial services, the challenge isn’t just innovation - it’s implementation at scale, with trust, tooling and transparency. At Mastercard, Adeline is driving the development of evaluation toolkits and guardrails that support safe experimentation across the enterprise. From evaluating both traditional and generative models to preparing for the EU AI Act, her team is building the platforms and processes that enable product teams to explore agentic commerce and next-gen GenAI use cases - without compromising on trust, tone, or security.

• Building automated toolkits for model evaluation, bias detection and GenAI guardrails

• Enabling safe exploration of agentic commerce use cases across digital product teams

• Aligning AI governance and platform strategy across Chief Data Office and AI CoE